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Terms & Conditions
Indiangoods.shop Everything Indian. Just a Click Away.
Welcome to Indiangoods.shop. If you're browsing, shopping, or signing up with us, these are the ground rules we all agree to follow. Nothing overly legal here, just a clear understanding between you (the customer) and us (the service provider).
1. Using This Website
By using our website, you confirm that you’re over 18 years old, legally allowed to shop online, and that the information you share with us, like your name, address, and contact details, is accurate and up to date.
We may suspend or cancel access to users who misuse the site, try to manipulate pricing, or breach any part of this agreement or anything that defeats any provision of law.
2. Our Products
We do our best to keep everything accurate, from product descriptions and images to prices and stock availability. That said, sometimes there may be small changes (like updated packaging) or unexpected stockouts.
If something is unavailable after you’ve placed an order, we’ll let you know quickly and offer you a full refund or a close alternative. Prices can change without notice, especially if our suppliers adjust theirs.
3. Placing Orders
Once you place an order and payment is successful, you’ll get a confirmation by email. We treat every order with care, and we’ll let you know once it’s been dispatched.
If we notice something odd, like a mismatch in address, duplicate orders, or suspicious activity, we may pause or cancel the order until we hear from you.
4. Payments
We accept major cards, UPI, and other trusted payment options. All transactions are processed securely.
We never store your card information. If your bank flags the payment, we suggest contacting them first, then reaching out to us if it still doesn’t go through.
5. Shipping & Delivery
We ship across multiple countries using reliable carriers. Delivery times vary by location and will be shown during checkout. Once your order ships, you’ll receive tracking info.
Please ensure your address is accurate at checkout, especially for international orders. Customs duties, taxes, or additional delivery fees (if applicable in your country) are your responsibility.
6. Cancellations
You can cancel your order as long as it hasn’t been shipped yet. Just email us at [email protected] with your order number.
Once it’s been dispatched, cancellations aren’t possible, but you can check our Return Policy for next steps if needed.
7. Returns & Refunds
We accept returns on certain products. Please refer to our full Return & Refund Policy for details. Returns must be requested within 72 hours of delivery, and items should be in original, unused condition.
We’ll refund the amount to your original payment method once the return is approved.
8. Your Account
If you create an account, you’re responsible for keeping your login info secure. If you notice any unusual activity or think your account was compromised, contact us right away.
We may temporarily disable accounts that appear inactive, fake, or in violation of our guidelines.
9. Our Content
Everything you see on Indiangoods.shop, product photos, descriptions, logos, and written content, is either created by us or shared with proper permission. Please don’t copy, reproduce, or publish our content elsewhere without getting express approval from the concerned person from our end.
10. Limitation of Liability
We do our best to offer a smooth, secure experience. That said, Indiangoods.shop cannot be held responsible for:
- Delays due to couriers, customs, or unexpected disruptions
- Loss or damage beyond the value of your order
- Third-party platform issues (like payment gateway or courier tracking)
11. Governing Law
These terms follow the laws of India. If there's any legal disagreement, it will be handled by the courts of Hyderabad, Telangana.
Conclusion
We appreciate you choosing Indiangoods.shop. These terms aren’t meant to be intimidating—they’re here to keep things fair and transparent. If you ever have a question about them, just drop us a message at [email protected], and we’ll be happy to explain.
Thanks for being here. We mean it when we say:
Everything Indian. Just a Click Away.